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Frequently Asked Questions
Orders & delivery
Yes. Each garment is crafted to order according to your preferences.
No, except in case of proven defect or incorrect product.
Refuse it and contact customer service within 48h.
No. They are part of the material’s authenticity and beauty.
Between 2 and 3 weeks.
Yes, with complimentary shipping.
No refund will be issued. Unjustified refusals are not accepted.
